Billing: Plans, Seats, Invoices & Payment Issues
Everything about what you're paying for and how to manage it.
Plans & what's included
AgentLoft has three base plans — Starter (1 user), Growth (10 users), and Pro (30 users) — billed monthly or annually (annual billing saves ~17% and waives the setup fee). Current pricing is always at agentloft.com/pricing.
Add-ons
Beyond your base plan, available add-ons include:
- Additional MLS feeds (from $99/mo) — see Adding an Additional MLS to Your Site
- Seller module ($199/mo)
Pro includes one sold-data feed. Ask support for current add-on options for your account.
Managing payment & invoices
Your subscription, payment method, and invoices are managed from your account settings in the admin panel. If you need an invoice you can't find, or billing access for a bookkeeper, email us and we'll sort it out.
Failed payments
If a payment fails, you'll get an email notice and the charge retries automatically. To fix it fast: update your card in account settings, and the next retry will clear it. Your site keeps running during ordinary retry windows — if anything ever looks at risk, contact us right away.
Adding more users than your plan includes
If you've hit your plan's included user count, upgrade to the next plan or ask us about per-seat options.
Related articles
- Adding Users and Setting Permissions
- Adding an Additional MLS to Your Site
Need help? Email support@agentloft.com.